Privacy Policy

1. Introduction

Bequesta ("we", "us", "our") is committed to handling personal information with care and transparency. This Privacy Policy sets out how we collect, use, and protect personal data provided to us in connection with our estate organisation education programmes, and explains the rights available to individuals whose data we hold.

This policy applies to all personal information collected through our website at https://bequestad.world, through programme enrolment, and through direct communications with us. Our registered business address is 66 Sirimangkalajarn Road, Suthep, Chiang Mai 50200, Thailand.

If you have questions about this policy or how we handle your information, please contact us at [email protected].

2. Data We Collect

2.1 Information you provide directly

We collect personal information when you submit a contact form, make an enquiry, or enrol in one of our programmes. This typically includes your name, email address, and telephone number. During programme delivery, additional information may be shared with us by participants — such as details about family members, record holdings, or personal circumstances — and this is treated with particular care.

2.2 Information collected automatically

When you visit our website, we may collect technical data including your IP address, browser type, pages visited, and session duration. This is used to understand how the site is used and to maintain its performance. Cookie use is described separately in our Cookie Policy.

2.3 Legal basis for processing (Thailand PDPA)

Under the Thailand Personal Data Protection Act B.E. 2562 (2019), we process your data on the following bases: your consent (where given), the performance of a programme agreement with you, compliance with a legal obligation, and our legitimate interest in operating and improving our services.

2.4 Retention

Contact enquiry data is retained for up to 24 months. Programme participant data is held for the duration of the programme and for up to 36 months thereafter. You may request earlier deletion at any time.

3. How We Use Your Data

• To respond to enquiries and communicate about programmes
• To deliver programme materials and conduct facilitated sessions
• To send programme-related updates and follow-up information
• To improve the website and programme content based on aggregate usage patterns
• To comply with legal and regulatory obligations

We do not use personal data for direct marketing without your explicit consent, and we do not sell data to third parties under any circumstances.

4. Data Sharing

We do not share personal information with third parties except where strictly necessary for service delivery (such as secure email and cloud storage providers acting as data processors) or where required by Thai law. Any third-party processors are subject to appropriate data processing agreements.

If analytics services are active on the website, aggregated and anonymised data may be shared with those providers. No personally identifiable information is included in such sharing.

5. Data Protection Measures

We use encrypted storage and transmission for personal data. Access to personal information is restricted to team members who require it to deliver or support a programme. We review our data handling practices regularly and maintain procedures for responding to any breach of personal data promptly.

6. Cookies

Our website uses cookies to function correctly and to understand how it is being used. Full details of the cookies we use and how to manage your preferences are available in our Cookie Policy.

7. Your Rights

Under the Thailand Personal Data Protection Act, you have the following rights:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data where no longer necessary
• The right to object to or restrict certain processing
• The right to data portability (in certain circumstances)
• The right to withdraw consent at any time, where processing is based on consent
• The right to lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Third-Party Links

Our website may include links to external sources, official government resources, or professional directories. We are not responsible for the privacy practices of those external sites and encourage you to review their policies before sharing any information with them.

9. Age Restrictions

Our programmes are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that data has been collected from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be noted with an updated revision date on this page. Continued use of our website or services following an update constitutes acceptance of the revised policy.