What Families Say
Words from the families we have worked with
These are honest accounts — what participants found useful, what surprised them, and what they wish they had done sooner.
Back to Home340+
Families supported
4.8
Average rating
6 yrs
In practice
94%
Satisfaction rate
Participant Experiences
From those who have been through it
Linda Worthington
Chiang Mai — Personal Records Companion
I had been meaning to sort out my records for years. When I finally sat down to do it with the companion, I realised just how scattered everything was. The templates made a real difference — not overwhelming, just practical. By the end I had a folder that actually made sense.
May 2025
Kritsana Phomphan
Bangkok — Plain-Language Information Series
The information series helped me understand things I had been too embarrassed to ask a lawyer. It was clearly aimed at people without any background in these matters, which is exactly what I needed. The notes they gave me have been useful more than once since. I would have liked slightly more time on the Thai-specific legal terms, but overall it was genuinely useful.
June 2025
Margaret & David Blake
Chiang Mai — Family Legacy Programme
We had been talking about "doing this properly" for a couple of years. The Family Legacy programme gave us a reason to actually sit down together. The facilitator was patient — she did not rush us and gave space for things that came up unexpectedly. Our adult children found the shared summary very helpful.
May 2025
Sunisa Pratchak
Chiang Rai — Personal Records Companion
My mother passed last year and we spent months tracking down documents and contacts. I did the Records Companion so my own family will not face the same. It is not complicated — that was what I needed to hear. You just follow the steps.
June 2025
Richard Tanner
Phuket — Plain-Language Information Series
As an expat with property in two countries, I was not sure which questions to even be asking. The information series helped me frame things properly — and the team was upfront about where I would need a qualified lawyer. That honesty was actually quite reassuring.
May 2025
Achara Noppaket
Chiang Mai — Family Legacy Programme
My father and two sisters did the Family Legacy programme together. Things came up in those sessions that we had never spoken about directly. Nothing was forced — it was more like a structured conversation than anything formal. We left with a document we all agreed on. That alone was worth it.
June 2025
Case Studies
How specific situations unfolded
Case Study 1 — Personal Records Companion
Challenge
A retired couple in Chiang Mai had records spread across three locations — a filing cabinet, a bank safe-deposit box, and an email account that one of them managed. Neither had a complete picture of what they held.
What was done
Working through the Personal Records Companion over three weeks, they identified, labelled, and consolidated their documents. The guided checklist surfaced three accounts they had both forgotten and one policy that needed updating.
Outcome
A single organised folder covering all key contacts, documents, and account details. Both spouses knew its contents. Took approximately four weeks from start to finish. Both subsequently engaged a local lawyer for the next step.
"We thought we were fairly organised. It turned out we were each half-organised, in different ways."
Case Study 2 — Family Legacy Conversation Programme
Challenge
An adult son living overseas wanted to begin planning with his widowed mother in Chiang Mai, but found it hard to raise the topic without it feeling morbid. His two siblings in Thailand were reluctant to engage at all.
What was done
Three facilitated sessions were held over six weeks, with the son joining two remotely. The sessions covered where key records were held, the mother's preferences for the future, and a shared understanding among the three children of what steps would come next.
Outcome
A written family summary agreed by all four participants. The reluctant siblings found the sessions less difficult than expected. The family subsequently engaged a Thai lawyer and notary with a clear and shared brief.
"I did not expect my brother to find it useful. He is the one who has kept the summary."
Reach Bequesta
We are available to answer questions
Phone
+66 2 648 3092Address
66 Sirimangkalajarn Rd
Suthep, Chiang Mai 50200
Hours
Mon–Fri: 09:00–17:00
Sat: 10:00–13:00
Your family's next step
Ready to have the conversation?
Whether you want to start with your own records or bring the family together, Bequesta has a programme for where you are now. Get in touch to find out more.
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